Online reputation management helps your business look better online. Done well, online reputation management creates balance, counteracts misleading information, and allows you to put your best foot forward.
Because the Internet is the new first impression, and people don’t ask for references, they just head to Google.
Yes. According to a Harvard Study, some businesses have reported up to a 20% drop in sales due to negative reviews. And for each star rating increase or decrease, businesses may lose or gain 5% to 9% in sales.
There are a bunch of ways. An ex-employee, angry at being fired can write something; a disgruntled client, unhappy at the results, or anyone that had a bad day and just wants to retaliate.
The best way is to generate more positive reviews & inundate the web with great and original content that will eventually push the negative links off the first page of Google searches.
